U.S. Department of Homeland Security EAGLE II Program

EAGLE II Objective

EAGLE II establishes the next generation of the EAGLE Program’s suite of indefinite-delivery indefinite-quantity contracts for IT support services that enable Department of Homeland Security (DHS) business and program units to accomplish their mission objectives. These multiple award contracts, collectively referred to as EAGLE (Enterprise Acquisition Gateway for Leading Edge Solutions), are designed to offer a broad range of services, solutions and contract types to fulfill the majority of component and departmental IT services needs.

Contact Information

Contract Type

Multiple Award, Indefinite-Delivery, Indefinite- Quantity (IDIQ)

Sponsor 

Department of Homeland Security, Office of Procurement Operations, Information Technology Acquisition Center

Contact Number

HSHQDC-14-D-E2049

Contract Types Supported

Firm Fixed Price
Time and Materials (T&M)
Cost Reimbursement
Labor-Hour (L-H)

Agency Service Fee

No

Scope of Contract

Service Delivery (FC1)

  • System Design, Development, Implementation, and Integration
  • Software Design and Development
  • Operations and Maintenance

Which Agencies Can Use This Contract?

Department of Homeland Security

Task Order Competition Required

Yes

Performance Period

Base- 5/9/2014 – 9/26/2014

Option 1- 9/27/2014 – 9/26/2020

All Task Orders Received by VIP

EAGLE II Contacts

IDIQ Contracts Contact
Steve Carpenter
Office: (916) 985-9625
Fax: (916) 985-9632
Email: scarpenter@trustvip.com

  

Program Manager & Customer Satisfaction
Nishant Agrawal
Office: (916) 608-8354
Fax: (916) 985-9632
Email: nagrawal@trustvip.com

  

Teaming Coordinator
Eric Scully
Office: (925) 577-5144
Fax: (916) 985-9632
Email: escully@trustvip.com

 

Task Orders

For all other task orders awarded under the EAGLE I contract by the Department of Homeland Security, please visit DHS/EAGLE Awarded Contracts.

 

All VIP EAGLE II task orders fall within Functional Category 1. For all task orders awarded under the EAGLE II contract by the Department of Homeland Security, please visit DHS/EAGLE II Awarded Contracts.

VIP Quality Assurance

VIP employs a systematic, proven approach to ensuring quality assurance and quality control for our engagements. Our approach is a methodical, repeatable process derived from the Project Management Body of Knowledge (PMBOK) published by the Project Management Institute. VIP is committed to high quality standards and adherence to best practices. Our process is certified at SEI-CMMI Maturity Level 2 and includes quality factors, quality procedures, quality products and results, and quality reports.

 

Quality Assurance/Quality Control Process

VIP’s Quality Review and Audit Process VIP uses a 3-tier review process and incorporates as needed, best practices embodied in CMMI methodology. This review process verifies that each deliverable passes through three tiers (or levels) of review. These tiers are discussed below. The 3-tier review process includes the principle of phase containment that detects flaws in deliverables in the phase they are introduced. This review process reduces the number of defects in the final product through internal VIP formal and informal reviews and independent audits.

 

Internal Reviews

The first stage in the 3-tiered process is the Internal Review. This review is conducted by two senior members of VIP and provides an opportunity to capture any unclear language, misunderstood information, or document errors. During this review, each reviewer completes a quality control checklist to verify that the document adheres to standard format and content guidelines. After completing the review, the document is returned to the author for correction.

 

Peer Reviews

Following the Internal Review, a Peer Review is performed by VIP-EAGLE personnel not directly involved in the deliverable. By having resources “external” to the deliverable review the documents, we are able to bring a fresh perspective to the review process. Included in this review is the completion of a Peer Review Checklist. This checklist is similar to the one used during the Internal Review process and is divided into two parts. The first part has a set of checkpoints, specific to reviews performed by a peer evaluator rather than a team evaluator. The second part of the checklist allows reviewers to add their own comments.

A document walk-thru is held after the Peer Review with the reviewers and the document author. This walk-thru allows reviewers to identify any errors discovered in the document and noted in the Peer Review Checklist. Corrections are then made by the author, and the document is returned to peer reviewers for final approval. Once peer reviewers validate that all errors are corrected, the Peer Review Checklist is signed by the reviewers, and the document is passed to the next level of review.

 

Manager Reviews

VIP submits the deliverable to VIP Managers for review only after it has passed the internal and peer reviews. The Manager review confirms that all deliverables submitted by the Team subsystems conform to our quality standards. During this review, the deliverable is checked for completeness and content, and to verify that each piece of system functionality has been described in a satisfactory level of detail. Furthermore, the manager reviews the document to identify cross-subsystem coordination of functionality. Following this review is the completion of a review checklist similar to the ones used in earlier review stages. Modifications to the document are incorporated following completion of a review and the checklist.Once the documents have received manager approval, the draft deliverable will be provided to the Department of Homeland Security (DHS).

 

VIP’s Documentation of Review Process

Each quality control review of a deliverable produces four documents. The first document is an internal review checklist and audit. The second is a peer review checklist and audit. The third is a manager review checklist and audit. VIP uses standardized, CMMI compliant templates for these efforts. The final document is the DRAFT deliverable, which is modified to reflect QC findings from the internal, peer, and manager reviews. All four documents are archived and made available thru a web-based information management system for ease of access.

EAGLE II SubContractors

VIP maintains existing relationships with many large and small companies. These companies are leaders in the information technology, system integration, and security industries. They offer industry best practices and represent some of the best system, software, and hardware solutions in the world. Companies with which VIP has an existing contract, teaming agreement, or on-going relationship to support EAGLE II are shown in the table below.

Company Name Supply/Service (FC1 Area) Category
GBTi Solutions, Inc. System Design, Development, Implementation, and Integration

Software Design and Development

SB, SDB
Geographic Information Services, Inc. (GISi) System Design, Development, Implementation, and Integration

Software Design and Development

SB
Hi-Tec Systems System Design, Development, Implementation, and Integration

Software Design and Development

SB, SDB
Integrated Systems, Inc. (ISI) System Design, Development, Implementation, and Integration

Operations and Maintenance

SB
Network Professionals Group (NPG) System Design, Development, Implementation, and Integration

Operations and Maintenance

SB, SDB
Nextpoint Group System Design, Development, Implementation, and Integration

Software Design and Development

Operations and Maintenance

SB
SONA Networks Operations and Maintenance SB, HUBZone, SDB
Crisis1 Operations and Maintenance SB, SDB, VOSB, SDVOSB
Plexus Scientific Corporation System Design, Development, Implementation, and Integration

Software Design and Development

Operations and Maintenance

SB
Sunturn, Inc. System Design, Development, Implementation, and Integration SB

Want to Join Our Team?

VIP is committed to providing high-quality, best-value solutions to support the Department of Homeland Security’s (DHS’s) IT needs. To further enhance the solutions we offer DHS, we are continuously researching and assessing new opportunities for teaming partners and subcontractors. If you are interested in joining Team VIP, please register your company by clicking here.

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