COTS Business Solutions

Commercial-Off-the-Shelf (COTS) Business Solutions

We understand there is no magic bullet — there is no one solution or approach that meets everyone’s needs. Our solution offerings are informed by 20 years of experience knowing how to generate ROI as soon as possible. We combine strong governance, rigorous project management, and highly talented staff with the insights of our clients and an understanding of what our clients need to be successful. We ensure our clients achieve results that improve customer experiences and ultimately help business programs work more effectively and efficiently. We strive to achieve outcomes that are relevant and impactful.

See the VIP Partner page for the array of COTS business solutions that VIP implements.

When VIP implements COTS business solutions:

  • We focus on agility so our clients can focus on high customer service, less processing time, and maximum return on investment.
  • Our approach is process-driven and user-centric, resulting in enhanced productivity and streamlined operations.
  • We allow you to leverage software, workflows, and processes already in place and available out of the box rather than starting from scratch. Our services include analysis, architecture, design, development, implementation, and post-live operations and management.
  • We often leverage an enterprise service-oriented architecture (SOA) while implementing business process management (BPM) solutions. This allows organizations to consistently and modularly implement system changes resulting from continuous process improvements, the streamlining of operations, and the enhancement of stakeholder experiences.

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COTS Business Solutions

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